Shipping Policy | Hawk Wings India
Shipping Policy | Hawk Wings India
At Hawk Wings, we aim to provide a smooth and efficient shopping experience from order placement to delivery. Here's everything you need to know about our shipping process:
Order Processing Once you place an order, our team will begin processing it immediately. You will receive an order confirmation email with details of your purchase. Please note that orders are processed on business days (Monday to Friday), and orders placed on weekends or holidays will be processed the following business day.
Delivery Times We strive to deliver your products as quickly as possible. The estimated delivery time will be shown on the checkout page before you place your order. After you place the order, you can track the real-time status of your delivery in the "Orders" section of your account.
Please note that delivery times may vary depending on your location, product availability, and courier service.
Shipping Charges Shipping charges are calculated at checkout based on your location and the weight of the products. We offer free shipping on orders over a certain amount, which will be clearly displayed at checkout.
Tracking Your Order Once your order has been dispatched, we will send you a tracking number via email or SMS, so you can track your order in real-time. You can also view the status of your order in the "Orders" section of your account.
Delivery Address Please ensure that the delivery address provided at checkout is correct and complete. We are not responsible for delays or failed deliveries due to incorrect or incomplete address information.
International Shipping Currently, we only ship within India. We do not offer international shipping at this time.
Delayed Shipments In the rare event that your order is delayed, we will notify you as soon as possible and provide an updated delivery timeline. Delays may occur due to factors beyond our control, such as weather conditions, customs clearance, or carrier issues.
Damaged or Lost Packages If your package arrives damaged or is lost during shipping, please contact our customer support team at support@hawkwings.in within 48 hours of receiving your order. We will investigate the issue and resolve it accordingly.
Shipping Restrictions Certain products may have restrictions on delivery to specific locations. These will be communicated to you during the checkout process.
If you have any questions or concerns about your order or shipping, please reach out to our customer support team at support@hawkwings.in. We are happy to assist you!